Help · Customers
Last updated: August 2026
Everything you need before you buy. For delivery times, tracking and returns, see Returns & Delivery.
NØWN is a curated online marketplace for independent and upcoming clothing brands, with a focus on streetwear and contemporary fashion. Every brand on NØWN is personally reviewed before it's allowed on — we don't let just anyone in.
We're not a catalogue of everything. NØWN is built around discovery — finding brands you wouldn't otherwise come across, not scrolling past the same names you already know. Every brand is hand-picked, and buying through NØWN goes straight to the people who made it.
Every brand applies and is personally reviewed. We look for independent ownership, original design, a clear identity, quality, and the ability to reliably keep stock and fulfil orders. Review typically takes 5–7 business days.
A marketplace. NØWN doesn't design or make anything — every product is designed and made by the independent brand you're buying it from.
Add it to your basket and check out — payment is processed securely through Stripe.
Yes, into one basket. Checkout happens per brand though — adding items from two brands checks out as two separate payments, producing two separate orders (shown as "same checkout as above" on your account page so you can see they're linked). If you need to return something, it's per order, not per basket.
Yes — an account is required to buy on NØWN. There's no guest checkout.
By card, at checkout, through Stripe.
Stripe processes your payment securely at checkout on NØWN's platform.
Yes, a confirmation email when you place your order. This confirms we've received it — acceptance happens when the brand dispatches it.